FAQs

As soon as possible, we can often get patients in to see us in as little as 24-48 hours.

Card (all major cards accepted), cash, bank transfer and cheque are all accepted.

Treatment should not be uncomfortable and often gives some immediate feeling of relief. Some people feel temporary stiffness or discomfort for up to 48 hours after treatment, particularly after the first visit. This can usually be likened to the ‘achy muscle’ feeling you get after doing exercise for the first time and is a normal reaction. Treatment relaxes your muscles and loosens your joints, so for maximum benefit, it is advisable not to do anything strenuous for about 24 hours post treatment. It is also important to follow the aftercare instructions given to you by your Osteopath.

No, you do not need to be referred by your Doctor; you can attend purely from your own initiative. If you are using a private health company or and insurance company to pay for treatment, they may ask you to consult your G.P and obtain a referral first.

Most major health insurance companies will pay for Osteopathy treatments. Ross is affiliated and registered with many of the insurance companies such as: BUPA, AXA PPP, HSA, Aviva and WPA. As mentioned previously some policies stipulate that you must be referred by a GP first, if in any doubt, please contact your insurer before your first appointment. When booking your first appointment, please mention that you intend to use your insurance company to pay for treatment.

If you are not sure what treatment is best for you, please contact us and we can offer advice over the phone, virtual meeting or via email.

One of the most important aspects of being an Osteopath is knowing ‘when NOT to treat’. Osteopaths are trained to know when they should refer patients to the appropriate medical professional. If it becomes apparent that Osteopathy is not suitable for you at any point Ross will explain why and with your permission, write to the relevant health care professional. This may include the referral for further tests such as MRI scans or X-rays.

This varies from person to person and depends on a number of factors such as the diagnosis, duration of symptoms and whether this is a recurring problem, your age, general health and fitness and lifestyle. Some people only need one or two sessions, others may need more. Generally there is a significant improvement after the first visit, and the average number of treatments is three to six. In some instances with chronic conditions, many of our patients chose to come for regular ‘maintenance sessions’ at specific intervals, to help maintain the improvement that the treatments have made.